Contact us
Get in touch with Raffio Limited — we aim to respond within 1–2 business days.
Customer service
- support@raffio.co.uk
- Response time
- 1–2 business days
- Formal complaints
- Email the address above marked "Formal Complaint", or write to us. Our Complaints Policy sets out the process and the time limits. You do not need an account to complain.
- In-app
- Dashboard → Support (signed-in users)
Hosting enquiries
Raffio is launching with a limited selection of platform-managed competitions, and hosts are onboarded individually by invitation. To register your interest, email support@raffio.co.uk with the subject Hosting enquiry and include:
- Your name, and the business or organisation you would host as (if any).
- The kind of prizes you would offer and roughly how often you would run competitions.
- Any existing online presence for the business — website or social profiles.
- Whether you would fulfil prizes by courier, collection, digitally or as a service.
Being in touch does not guarantee acceptance. Every host is subject to identity and host-details verification before onboarding. How hosting works.
Company details
- Registered name
- Raffio Limited
- Trading name
- Raffio
- Company number
- SC879232
- Registered in
- Scotland
- Correspondence address
- 9 Newton Place, Office 1, Glasgow, Scotland, G3 7PR
- Billing descriptor
- Our charge will appear on your billing statement as RAFFIO.CO.UK